By ordering from our website an e-commerce platform belonging to Anu’s Creation, you agree to be bound by the following terms and conditions. Anu’s Creation reserves the right to update these terms at any time without prior notice.
Payment
- All prices are final as of shown on the website
- Order will be processed only post the complete payment
- EMI’s available on item /cart value Rs. 5000 and above (no COD available).
Cancel Order
- You can cancel an order, that has not yet been shipped
- You can send a request to info@anuscreation.co.in.
- You can also Contact our Support team to cancel order via registered Mobile Number.
After order has been shipped, it cannot be cancelled.
Refunds
- All sales are final
- “Customer Name” must be notified within 24 hours (from delivery) of any defects
- If a product is defective, it should be returned within 5 business days (from delivery)for our team to rework on the order
- Anu’s Creation will reimburse return shipment cost of an authorized exchange/return.
Cardholder Payment Liability
- Anu’s Creation as a merchant is under no liability whatsoever for any loss or damage arising on the account of the cardholder directly or indirectly due to:
- Incorrect Payment Processing
- Decline of authorization for any transaction
Return Policy
Before accepting delivery of any merchandise, please ensure that it is in good condition and has not been tampered with. In case you receive a package, which you believe was damaged in transit, please retain the original packaging (along with price tags, invoices, labels etc.). Additionally, please mention details about the damaged merchandise on the delivery receipt instead of signing it as ‘received’. Kindly send us a picture of the damaged good to be eligible for return.
While unboxing any item, please make sure to make a video to assure transparency. In case of a return request please provide the unboxing video, only after which we will be processing your refund or exchange.
Agreement
These Terms and Conditions, together with the Policies (Business, Privacy and Shipping) incorporated herein or referred to herein, constitute the entire agreement (collectively, the ‘Agreement’) between you and each Covered Party relating to the subject matter hereof, and supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter. If any provision of this Agreement is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired.
Governing Law
This Agreement, the construction and enforcement of its terms and the interpretation of the rights and duties shall be governed by and construed in accordance with the laws of Republic of India and agree to submit to the exclusive jurisdiction of the courts in Ahmedabad. This agreement is executed in English language and shall prevail over any translation thereof.